MARKETING AND DEVELOPMENT OPERATIONS COORDINATOR (NON-EXEMPT)
This non-exempt position reports to Director of Marketing and Development Operations. The Marketing and Development Operations Coordinator assists the Director of Marketing and Development Operations with an emphasis on supporting the efforts of the Development Department.
- Process and mail accurate acknowledgment letters to donors within 48 hours of receipt
- Update, maintain and audit donor records to insure accuracy of records and reports
- Support data integrity and data maintenance activities such as duplicate record management and data appends
- Build and extract lists from Tessitura to support fundraising activities
- Coordinate logistics of Development mailings for annual fund and events
- Provide support in testing online behavior for donor events such as the annual fundraising event
- Working with the Marketing Team, support the creating of performance programs by gathering information as needed and dispensing and gathering proofs
- Assist with web content updates
- Help with night-of performance setup and strike
- Assist with Tessitura upgrades and enhancements as appropriate
- Perform other job-related duties as assigned
- Two (2) to three (3) years of experience with Tessitura ticketing software and its other applications a plus
- Strong attention to detail and accuracy in recording information
- Ability to manage time appropriately, set priorities and tasks, and work efficiently
- Demonstrate ability to learn new tools and technology quickly and comprehensively
- Ability to work independently, prioritize tasks and exercise good judgement and initiative
- Ability to thrive in a fast-paced, rapidly changing environment
- Demonstrate superior organizational skills and the ability to meet deadlines
- Proficient in Microsoft programs, including but not limited to Excel, Outlook and Word. Ability to learn other software programs as needed
- Possess excellent verbal and written communication skills with the ability to present effectively internally and externally and an ability to proofread for grammar, spelling and punctuation with a high degree of accuracy
- Schedule flexibility and willingness to work some nights and weekends for performance duty as needed
- Direct experience with a performing arts organization highly preferred
- A passion for and working knowledge of opera preferred
- Abundant stamina and a sense of humor
ARTISTIC ADMINISTRATOR (Exempt)
The Artistic Administrator serves as advisor and assistant to the General Director, contracts the company’s principal artists and conductors, working with them and their managers to meet all needs related to the engagement.
- Assist with casting, scheduling and planning of future opera seasons including recommending singers and conductors.
- Advise regarding availability of artists and available production rentals for SDO productions.
- Assist in researching and producing production budgets and schedules.
- Assist in managing contracts for SDO production rentals.
- Attend weekly meetings and rehearsals, performances and special events.
- Arrange and coordinate artists’ auditions.
- Negotiate, prepare, file and manage artist contracts.
- Prepare file and manage O-1B visa applications for foreign artists, including support documentation.
- Coordinate housing and transportation for visiting artists.
- Create artist contact/information sheets and welcome packets and manage artist needs and communication.
- Create detailed payroll and per diem lists and provide checks to artists on performance nights.
- Coordinate and arrange invitations to visiting artists for outreach events.
- Maintains files of artists’ materials.
- Serves as company contact with American Guild of Musical Artists (AGMA).
- Network of relationships in the opera industry (e.g. artist managers, singers, directors, designers, guest conductors, music staff).
- Minimum of 5 years’ experience in the performing arts.
- Knowledge of technique and repertoire to assist General Director in casting decisions.
- Ability to negotiate and manage contracts and budgets.
- Excellent writing skills.
- Ability to work key nights and weekends.
- Willingness to travel as requested for auditions and performances.
- Strong organizational and problem-solving skills.
- Proficient in Microsoft Office. Knowledge of Tessitura desired.
- Team player and sense of humor.
If you are interested in being onstage as a volunteer supernumerary, we would love to hear from you. To be considered and added to our active list, call the Super-hotline (619)533-7073 and leave a clear message with your name, address, email address, and phone number (and age if you are under 18) or email our Super Captain at Bob.Borntrager@sdopera.com. Let us know if you have any special skills. Supernumerary information packets will be mailed in the late fall.