Monday – Friday, 8:30 am – 4:30 pm
Some staff are working remotely and in-office staff hours vary. Additionally, you may need an elevator code to access our offices, so please call ahead at 619-533-7000.
One of the most important ways we can serve our community is to sometimes just be there. It may seem simple, but it is important to have familiar things you can count on, especially in times of great uncertainty. We’ve been in this community for over 55 years, and we have no plans to go anywhere.
If you purchase tickets to a San Diego Opera performance and are unable to attend because you are not feeling well or do not feel safe, we will work with you to discuss options such as exchanging your ticket for a different performance or holding the value of your purchase to use for a future event. In these unprecedented times your support will enable us to continue to produce opera to our city.
If you have Subscription tickets and are unable to attend the opera, consider donating your tickets back to San Diego Opera! You’ll not only help the Opera, you’ll give other opera fans the opportunity to attend the performance.
By Phone: Why wait? It’s easy, just call 619-533-7000 and let our Patron Services department assist you NOW with your exchange and locate that perfect seat while you’re on the phone.
In Person at the San Diego Opera Ticket Office: Bring your tickets to San Diego Opera’s Ticket Office, 233 A Street Suite 500, Centre City Building, Downtown San Diego, 92101, Monday – Friday, 8:30 am – 4:30 pm. There is no service fee for exchanges done in person. Some staff are working remotely and in-office staff hours vary. Additionally, you may need an elevator code to access our offices, so please call ahead at 619-533-7000.
In Person at the Theatre: Tickets for future performances can be exchanged at the Patron Services Table in the lobby of the Civic Theatre during all San Diego Opera performances. Our Patron Services staff will be happy to assist you beginning 1.5 hours prior to curtain through the first intermission. Please, bring the tickets you would like changed to the theatre as our staff will not be able to complete an exchange without the tickets being present. Same day event exchanges are not available.